About: Allows a user to browse Wal-Mart Product Care Plans online. Any customers who purchased a computer service plan can use the receipt to access the PC Care Center and then download bonus anti-virus software. RepairNow.com/Walmart is operated by N.E.W. Customer Service Companies, LLC. who has an A+ accreditation with the BBB. The site also allows a user to register a product through Facebook or Google Plus. All customer who do not have a social media file will have to provide their name, email and phone number upon registration. Please note that the product must have been purchased at Wal-Mart and the consumer will need the product information on hand when registering. If the user has already sing up for Wal-Mart product support they can manage existing products, file a claim for a replacement or repair and contact customer service. A live chat customer service option is available for registered customers and is highly recommended. When dealing with any products the transaction number will always be required. This number can be found on the Wal-Mart store receipt and is a string of numbers based on the Store Number (ST#), Register Number (TE#), and Transaction Number (TR#). If a customer has lost their receipt please call customer care at 1-877-968-6391 to obtain the transaction number.
In order to file a service claim please follow these instructions:
- Click on the File a Claim link under Quick Links of any page. This will bring you to the Product List page.
- A Request Service form will appear populated with your contact information. Edit if needed. Select Start Service Request.
- Fill out fields required with details about your product.
Click on the Submit Button.
Wal-Mart: This extremely popular retail corporation was founded by Sam Walton in 1962. Wal-Mart is based out of Bentonville, Arkansas, U.S. and can be found on the New York Stock Exchange under ticker symbol WMT. The company has expanded into 15 countries, under 55 different names. They are considered on the largest and most profitable corporations in the world only mega companies like Exxon and Royal Dutch Shell rank higher in terms of sales. Wal-Mart employs an amazing two million employees world-wide.
- Competition: Target, Kmart, Costco
- Industry: multinational retail corporation
- Mail: 702 SW 8th Street, Bentonville, Arkansas 72716-8611
- Number: 1-877-968-6391