website analysis for:Subscribe Now – EAT The Real Food Company Survey


EAT Listens Customer Survey

Recent diners of the EAT aka THE REAL FOOD COMPANY can participate in their customer survey online.  The survey is open to both EAT dine in and carry out customers.  To take the EAT Listens survey the customer will need the following:

  • EAT shop number
  • Transaction number
  • Date and time of visit
  • Total amount spent

The EAT Listens survey is powered by the Service Management Group and should take about 5 to 10 minutes to complete.  Employees of EAT, their family members and any individual associated with the promotion are not eligible to take the survey.  At the end of the survey customers will be rewarded with a free validation code, redeemable for a special offer on their next visit to EAT.

EAT Listens Recap

  • Take the EAT survey to receive a coupon for a free drink
  • The coupon must be used within 30 days
  • The free drink coupon validation code must be presented at the time of the order
  • Valid at participating EAT foods and the shop manager has the authority in all disputes

Any questions about the EAT Listens survey can be directed to 020-7636–8309.  Customers will be asked to rate the service along with performance of the EAT team, value for money, time spent waiting in queue, shop cleanliness and other service related questions.  The shop offers sub-sandwiches and competes with places like KFC.

EAT  is a chain of sandwich shops with over 110 branches in the United Kingdom and was founded in 1996.  Most of the locations can be found in London and are designed by David Collins.

Vitals – Homebase Customer Survey Feedback


Paint USA Picture Homebase UK Survey

Homebase is asking recent customer to go online and take a survey in relation to their visit.  The site is operated by the Service Management Group and to begin customers will need the 4-digit Homebase survey code or 15-digit code from the customer receipt along with the date of purchase, time of visit and the total amount spent.

Customers who are part of the Nectar Card program will have the chance to earn 100,000 Nectar Points worth £500 if you leave a review on a product they have purchased at Homebase.

Homebase Customer Survey Feedback Recap

  • Open to all customers who have made a recent purchase at Homebase
  • Customers will need a code and Internet access in order to take the survey
  • Please allow for 10 minutes to complete the Homebase Customer Survey Feedback

Any questions about the survey site or Homebase can be directed to 0345 077 8888 in the UK or 0124 77708 if in the Republic of Ireland.  Lines are open from Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm.


Homebase is a UK based home improvement store and garden centre founded in 1979.  The firm is a Subsidiary of Home Retail Group and has over 300 stores in the UK and Ireland.  Homebase offers the Nectar loyalty card program in which shoppers receive 2 points for each whole pound in each transaction. The Nectar card program second largest retail reward program in the United Kingdom.  Once customers have earned 500 points they can be exchanged for a rebate of £2.50 of any purchase at Homebase.  These points cannot be combined with any other coupon or promotion.

Homebased is headquartered in Milton Keynes, Buckinghamshire Wallington, London.

Vitals – KFC Customer Experience Survey


Your KFC Guest Survey

Recent customers to a KFC (Kentucky Fried Chicken) in the UK (or Ireland) can take part in an online survey to help improve customer service and overall quality.  To take the Your KFC Survey the customer will need the following:

  1. UK KFC store number
  2. Order number
  3. Date of visit
  4. Time of visit

Once the customer has provided the above information they will be asked a variety of questions n regards to their dining experience.  Questions will relate to the quality of the food and customer service performance from the KFC employees.  The customer will also be given the chance to describe in a few short sentences what KFC can do better to improve their service.

The Your KFC site is operated by the Service Management Group and can be reached at 1.800.764.0439.

KFC UK and Ireland

KFC started as a chicken roadside stand along a dusty highway in Corbin, Kentucky.  The chicken was so good it eventually made its way to the United Kingdom and Ireland in the form of KFC UK.  The UK KFC menu is pretty much the same as the US version with only slight differences such as sauces and portion sizes.

Must try menu items

  • Popcorn chicken meal
  • Zinger Tower Burger Meal
  • Pulled Chicken Ultimate Burger Meal

The KFC corporate office in the United Kingdom can be found at Unit 4, Mount Mill Farm Wicken, Milton Keynes MK19 6DG or reached by phone by dialing 0345 753 2532.  KFC is operated by YUM Brands.

Vitals – New Look Customer Survey


New Looks Listens Survey

Complete a short survey in regards to a shopping experience at New Look and win a £250 shopping spree at New Look.  The promoter of the website and prize draw is New Look Retailers Ltd, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.  The New Look Listens survey will only take a few minutes to complete and ALL submitted surveys with an email address will be entered into the £250 prize draw.  To take the survey the customer will need the following:

  1. Store number (this ensures the feedback is directed to the correct New Look location)
  2. Total amount spent (the exact dollar amount to the cent is required)
  3. Date and time of visit

All of the above requested information can be found on the New Look customer receipt.  The New Look Listens prize drawing will take place  once every calendar month (usually on the first Monday of the month) and the closing date for all entries is the last day of each calendar month.  Lucky winners will be notified within 14 days of the drawing and they will have 30 days to respond.  Please note that New Look employees, their families or anyone associated professionally connected with the sweepstakes prize draw are not eligible to enter.

New Look Listens questions asked?

  • “Please could you tell us a bit more about this so we know what to improve?”
  • “How often would you say you visit this New Look store?”
  • “Please tell us what brought you to the store!”

At the end of the survey be sure to provide a valid email address in order to be entered into the £250 shopping spree drawing.

Vitals – TESCO Customer Satisfaction Survey

TESCO Views Survey (Last Update April 12, 2016)

  • Customer to TESCO can take a survey online and in return will have the chance to will a £1,000 Tesco Gift Card
  • In addition to the gift card sweepstakes the customer will also receive 25 TESCO clubcard points upon successful completion of the survey
  • Alternatively customers can provide feedback by text by sending a comment to TESCO at 85001 or by phone by dialing 0800517445
  • The customer will need the 4 digit code in order to provide feedback by text

Alternatives way to take the TESCO Views survey

  1. Online (TESCO Customer Satisfaction Survey)
  2. By Phone (08000 517 445 (for Express convenience stores and Extras stores outside London) or 0800 051 7444 (for Metro, Superstores and London Extras stores)
  3. By Text

The TESCO survey competition is open to all UK residents aged 18 or over, excluding employees of Tesco Stores Ltd or Empathica Inc., their immediate families or agents.  Lucky winners are not allowed to exchange the gift card for cash or any other substitutes.

TESCO Survey Rules and Regulations

  • The last day of the survey will take place on Saturday 28th February 2015 (subject to change)
  • One survey entry is allowed per household, per week regardless of the number of visits
  • The £1,000 Tesco Gift Card drawing will take place on the first Tuesday of each calendar month
  • The survey is promoted by Tesco Stores Ltd., Tesco House, Delamare Road, Cheshunt , EN8 9SL but the drawing is regulated by Empathica North America at 2121 Argentia Road, Mississauga, Ontario, L5N 2X4
  • To collect the 25 clubcard points customers must provide their account number
  • The prize draw is open to Tesco UK store customers ONLY

TESCO grocery and general merchandise retailer founded in 1919 and based out of Hackney, London, England.  The firm is considered the second largest retailer in the world behind only, you guessed it, Wal-MartTESCO has operation in Asia, Europe and North America with just under 7000 stores.

TESCO Corporate Information

  • Tesco Customer Service Centre, Baird Avenue Dundee DD1 9NF
  • Tesco Clubcard written corespodence: FREEPOST TESCO SCO 5043 Dundee DD2 9XU
  • Stock price: TSCO (LON)
  • Phone: 0800 50 5555

Vitals – Waitrose Guest Experience Survey


Waitrose Experience Survey

Customers to Waitrose can provide customer service feedback in relation to their visit to Waitrose.  The Waitrose survey site also provides an option to provide feedback about the website as well.  At the end of the survey customers will have the chance to enter a sweepstakes for a £500 Waitrose voucher.  To take the survey the customer will need the following:

  1. Internet access
  2. Waitrose receipt code (18 digits in length)
  3. The ability to answer a few shorts questions in relation to Waitrose

The Waitrose Guest Experience Survey can also be taken by phone by dialing 0800-316-2437.  The survey is powered by the Empathica survey company.  When completing the survey please provide honest feedback and remember to select the AM or PM option (if applicable) beside the Time of Visit boxes.  If the Waitrose receipt is printed in a 24-hour clock (ex. 13:29), please select PM for any time after and including 13:00.

Taking the Waitrose survey in relation to an online order?

To take the website version of the survey the customer will need:

  1. Order number
  2. Local Waitrose branch number

Waitrose provides a winner list that customers can view and provides the name of the winner.

Waitrose is a British supermarket chain with over 300 locations and 90,000 employees.  The firm is owned and operated by the John Lewis Partnership and has a net income of over £120 million.  Waitrose also operates around 30 “little Waitrose” convenience stores that provides convince items such as snacks, drinks and small personal use items.  The company has a royal warrant to Queen Elizabeth II and Prince Charles in regards to groceries, wine, and spirits.  The stores vary greatly in size ranging anywhere in size from 3,000 sq ft to the largest store in Southend-on-Sea, taking up over 56,000 sq ft.

Waitrose Corporate Information

  • 0800 188 884 or Fax: 01344 824 978
  • Questions about the John Lewis Partnership can be sent to or by phone 03456 100 312